I used to be the reporter you pitched.

Now I launch products and newsletters, write the campaigns that bring in money and explain complicated subjects, from AI to housing, so anyone can follow them. The work is in the inbox below. Open anything.

Ethan WardProduct strategist and journalist. Trained in journalism and public diplomacy at USC Annenberg and in human-computer interaction at University College Dublin. I’ve done comms work for a nonprofit newsroom, a federal housing office, a homeless services nonprofit, a policy institute and business clients. Every project I’ve released through my studio, HEATDRAWN (another site), has won an industry award.

Work inbox

From: Ethan WardSept. 2026

Black L.A. owns this. Not a billionaire.

I came up with We Own This, AfroLA’s campaign for monthly giving. The idea is simple. The L.A. Times is owned by a billionaire. AfroLA is owned by the people who read it.

It started with research. I ran usability sessions on AfroLA’s site, and readers told us they couldn’t always find how to give and weren’t sure what their money paid for. So I rewrote every place the site asks for money, from the campaign page to the pop-up, so they all say the same thing in the same order and lead to one button that says the same word everywhere. I cut the adjectives we used about ourselves and put in facts a reader can check. I also wrote the script for the campaign video.

I lead our donor communications too, because the ask is only the start. Owners hear what their money paid for before anyone asks them again.

I’m on AfroLA’s senior leadership team, and I help bring in and direct the freelance illustrators who work across our products.

What this shows: Campaign strategy built on user research, one message on every page that asks for money, the emails that keep people giving every month, and working with freelance creatives.

From: Ethan WardApril 2024

Can you talk to our staff?

Leaders at HUD Region 9’s fair housing office asked me to help their staff reconnect with the people behind their cases. The office has three branches that each see discrimination from a different angle.

Over four months, I studied how the branches work together, reviewed recent cases and built a Fair Housing Month session for staff across Arizona, California, Hawaii, Nevada and the Pacific territories.

What this shows: Internal communications, speaking to an expert audience and working inside a large institution.

Re: Can you talk to our staff?A leader at HUD Region 9’s fair housing office

“I am already hearing from a lot of people how moved and how valuable they found it.”

From: Ethan WardDec. 2024 to March 2025

Explain AI to our customers

Stacker Studio hired me to write about AI for its business clients. I covered the AI trends to watch in 2025, why some businesses don’t trust AI, what it’s doing to HR departments and whether it can replace a lawyer.

Most of the job was knowing who to call and how to explain a fast-moving subject so anyone could follow it. Each piece had to read like journalism while meeting the client’s goals, like keeping competitors out of the story. They ran across Stacker’s network of nearly 4,000 publishing partners.

What this shows: B2B content on AI, thought leadership for clients, finding the right experts and making a fast-moving subject clear.

Re: Explain AI to our customersCarren Jao, former Deputy Managing Editor at Stacker

“Ethan takes pride in his work, and it shows. He could take a complicated AI story and make it clear for a business audience, on deadline, every time.”

From: Ethan WardApril 2023

Yes, that Karen Bass

Reputation was the first podcast and the first product I put out under my own company, HEATDRAWN Media. It’s nine episodes on homelessness, and it starts with mine. Years ago, I lived in my car.

For a podcast nobody had heard of, I went after interviews that would get people to press play. I landed Los Angeles Mayor Karen Bass and former City Councilmember Mike Bonin, along with service providers, researchers and people living it.

I also hired and art-directed designer Kelly Bernard, who now runs the studio Glitch & Grit, to create the show’s art and promotional creative.

It won second place for Best Limited Series at the 2024 LA Press Club Awards and the 2023 Housing Narrative Award for Best Podcast Episode.

What this shows: Booking high-profile guests to get a new show noticed, hiring and directing a designer, hosting, producing a series from nothing and handling sensitive subjects.

From: Ethan WardSept. 2026

Back, with receipts

The Breakdown is AfroLA’s flagship newsletter on Black Los Angeles. After a staff change, it stopped coming out for a year.

The easy explanation was staffing. The real one was the format. Almost every section needed one specific person to write it from scratch, so when they left, nobody else could make it. I rebuilt it around a fixed set of sections that anyone on staff can put together in about half a day, with the extras running only when there’s something worth running.

The first issue back opens with a note from our executive director owning the silence, because a newsroom that asks readers to own it can’t come back and pretend nothing happened. I interviewed her about what happened, wrote the draft from the transcript, and she edited it into her own words. Every section is tracked from day one, and after six issues the numbers decide whether it stays one newsletter or splits into two.

What this shows: Relaunch planning, executive communications, rebuilding trust with an audience and deciding with data instead of guessing.

From: Ethan WardSept. 2026

“Is this for me?”

In our site research, half the participants stopped to test whether AfroLA was meant for them. An Afro Latina reader wanted to know if “Black” included her. Another went digging through story categories to find out if we covered anything beyond one audience. Then the same question came up again when we were tabling for students at LACC.

Everyone already understood AfroLA was Black-centered. The name and the photos did that in seconds. The problem was our description, which led with who we serve before saying what we cover, so people decided whether they belonged before they knew what was on offer.

I recommended keeping the claim and changing the order. The approved line now reads: “AfroLA is a nonprofit newsroom that covers what shapes Los Angeles — our leaders, schools, housing, safety, small businesses — from and for the city’s Black communities.” It’s the line I now use everywhere AfroLA describes itself, so every channel says the same thing.

What this shows: Positioning, turning research into messaging and keeping every channel consistent.

From: Ethan WardMarch to September 2026

300 neighbors to 1,300

In March, AfroLA’s Nextdoor account had about 300 followers and got whatever links we remembered to post. I treated it like its own product for community engagement, with its own audience and its own reasons to show up.

Neighbors kept telling us what they wanted: Useful local information, stories about their part of town and Black-owned businesses worth knowing. So that’s what we gave them, including older stories repackaged with what’s happening now. We also listened back. One follower’s comment turned into a published list of Black-owned businesses on the Westside.

Six months later it has more than 1,300 followers, and it’s still growing.

What this shows: Channel strategy, community management and turning audience feedback into content.

From: Ethan WardSept. 2026

Going back to LACC

I went to Los Angeles City College, so this one was personal. I led the creation of a pilot that brings student journalists from LACC’s campus newsroom into AfroLA for bylines and mentorship while they’re still in community college.

The agreement is signed with the campus newsroom. The pilot is running this fall, and the newsroom has already agreed to spring.

Campus Connect is the newsletter that goes with it. Twice a month, it shares what’s happening on L.A. campuses with the rest of the city and helps students feel connected to students at other schools.

What this shows: Partnership building, program design, a companion newsletter launch and getting a new idea from pitch to signature.

From: Ethan WardMay 2026

There’s no playbook for this

Nobody Told Me This is personal essays for Black women 40 and up, written by our executive director and sent every other Monday.

I came up with its visual identity and the structure of each issue, and I set up everything behind it on Beehiiv so she could focus on writing. Since it launched in May 2026, it has averaged a 58.66% open rate and a 15.32% click-to-open rate.

What this shows: Newsletter launch, visual identity, audience definition and email platform setup.

From: Ethan WardDec. 2025

An email people kept opening

The Thread was my yearlong newsletter that turned obituaries into a digital museum. It ended with Love of Craft, a six-part series that won a 2026 Communicator Award of Distinction for newsletter or email series.

The whole project also won a 2026 Online Journalism Award, and it’s written up in full on my AI Work page.

What this shows: Email series design, serialized storytelling, building a habit readers keep and using AI in production, with the rules published for readers.

From: Ethan WardMay 2025

Bring in the people who live it

As Director of AI Initiatives at The Black Policy Institute in London, I organized a public webinar on AI-powered misinformation with experts from Kenya, Nigeria and the U.S. The point was to hear what people are already doing locally, because solutions handed down from far away often don’t fit.

I came up with the project, found the experts and turned the conversation into a white paper. I was lead author, designed it and wrote the executive summary for decision-makers.

I gave the moderator’s seat to a teammate so he could get the experience. I’ve moderated plenty of panels myself.

Later, I produced and hosted Coded Out, a three-part AI policy podcast for the institute.

What this shows: Communicating with policymakers across countries, convening experts, writing for decision-makers and developing the people around me.

From: Ethan WardMay 2023

“We want an audio person”

Union Station Homeless Services knew me from my years at LAist 89.3, the public radio station, so when they decided to start a podcast, they wanted someone with radio experience.

I helped put Changing the Narrative together from the start. I produced, guided the branding and the topics, and kept the whole thing organized so it could actually ship.

What this shows: Podcast production, branding, editorial planning and keeping a client project on track.

Up close: We Own This

One message, every place it asks

Four places on AfroLA’s site ask readers for money. Before the rewrite, each one said something different. After, they all say who owns this, what the money pays for and one button: Own this.

01Campaign page
afrolanews.org

A progress bar that counted dollars against a goal about people, so the page’s biggest number disagreed with its main sentence. Copy that called us “most award-winning” and “media that can’t be bought.”

We Own This

Black L.A. owns this. Not a billionaire. Become a monthly owner from $5.

Own this

WhyThe bar came off and the owner count moved into the story, where it can stay true. Adjectives out, facts in.

02Homepage form
afrolanews.org

Three paragraphs ending in “help us make the next story possible” and “build something sustainable.”

Our news is free. Journalism isn’t.

24 readers pay for it every month, from $5. Monthly is what lets us plan a story that takes 3 months, not 3 days.

Own this

WhySomeone landing on the homepage may never have heard of AfroLA. One real fact does more than a paragraph about sustainability.

03End of every story
afrolanews.org

A strong first line, then a paragraph explaining AfroLA to someone who had just finished reading an AfroLA story.

This story was free to read. Help keep the next one free, too.

It was paid for, in part, by readers who give every month, from $5.

Own this

WhyThe first line was the best line on the site, so it stayed. The reader doesn’t need AfroLA explained. They need to know who paid for what they just read.

04Pop-up

Live across AfroLA’s site. The owner count is updated every quarter.

Every channel has a job

I treat every product as a way to build a relationship, and every relationship as the start of revenue. Each product gets its own plan, because a Nextdoor neighbor and a monthly donor want different things. It’s the same path a software company maps from first visit to paid plan. Here, the paid plan is a monthly gift.

  1. 01

    Get found

    NextdoorSocialSearchPartner sites

    I write the social copy for the products I oversee, built on our social media lead’s monthly reports so we’re working from the same numbers.

  2. 02

    First visit

    Story pagesWhat We Do page

    Every story should end with a next step. The site research showed where readers hit dead ends, and a new What We Do page gives first-time visitors one place to start.

  3. 03

    Stay in touch

    The BreakdownNobody Told Me ThisCampus Connect

    Newsletters turn a one-time reader into someone we can reach directly. Each has its own audience and its own promise.

  4. 04

    Support

    We Own ThisDonor updates

    Readers who already trust us get one clear ask, and donors hear what their gift paid for before they’re asked again.

The other side of the mic

I know what hosts need because I’ve been the guest.

Radio, podcasts and panels, mostly about my reporting. It’s also why I know how to prep someone for an interview. I’ve worked with editors and producers at LAist, Capital & Main, Slate, Marketplace and KCRW, so I know how they decide what gets covered.

On air
More talks and recordings →
Writing samples

A lot of comms work is explaining something hard.

Five stories that explain a hard subject to people who don’t follow it closely, and what happened after they ran.

Housing

No Way to Live

Months of earning the trust of people facing eviction, then a series strong enough for USA Today’s front page

By Ethan Ward · Capital & Main and USA Today

4Journalism awards for the series

It won awards from SABEW, the Online News Association, the LA Press Club and the California Journalism Awards.

Read the series ↗ (another site)

Opinion

The American Experiment

By Ethan Ward · INHERITANCE

2Awards in 2026

An essay on why America calls itself an experiment, and who consented to be tested. It won second place for national political commentary at the 2026 LA Press Club Awards and a 2026 Communicator Award of Distinction.

What it showsTaking a position and backing it up with history.

Read the essay ↗ (another site)
Health

Street medicine

By Ethan Ward · LAist

AB 379The bill the story explained

A California bill explained through the doctors and patients it affects. Then-state Sen. Sydney Kamlager, now in Congress, thanked me for sharing the story behind AB 379.

What it showsReaching the people who make decisions.

Read the story ↗ (another site)

Got something to say?

New message
ToEthan Ward
SubjectWhat I’m launching

Tell me what you’re launching, who needs to hear it and when. I’ll tell you how I’d get it to them, and which reporters would care.